Introduction
Fashion Nova is a popular online fashion retailer that offers a wide variety of stylish and affordable clothing for women. However, like any other retailer, there may be times when you need to return or exchange an item. This guide will provide you with all the information you need to know about Fashion Nova's return policy, so you can shop with confidence.
Time Limit:
You have 30 days from the date of purchase to return or exchange an item.
Conditions:
Return Methods:
Online Returns:
In-Store Returns:
How Benefits
1. What items are not eligible for return?
Final sale items and clearance items are not eligible for return or exchange.
2. Can I return an item that I purchased in-store online?
Yes, you can return items purchased in-store online by following the steps outlined above.
3. How long does it take to process a refund?
Refunds will be processed within 10-14 business days after the item is received.
4. Can I exchange an item for a different size or color?
Yes, you can exchange an item for a different size or color if it is available.
5. What is Fashion Nova's address for returns?
Fashion Nova Returns
16435 South Avalon Boulevard
Gardena, CA 90248
6. Can I return items that were damaged or defective?
Yes, you can return items that were damaged or defective. Contact Fashion Nova's customer service team for assistance.
Fashion Nova's return policy provides customers with a convenient and flexible way to return or exchange items. By understanding the policy and following the steps outlined above, you can ensure a smooth and hassle-free return process.
Table 1: Return Timelines
Return Method | Timeline |
---|---|
Online Returns | 30 days from purchase date |
In-Store Returns | 30 days from purchase date |
Table 2: Refund and Exchange Options
Option | Details |
---|---|
Refund | Processed to original method of payment |
Store Credit | Issued for the amount of the returned item |
Exchange | Can be made for a different size, color, or style |
Table 3: Non-Returnable Items
Item Type | Reason |
---|---|
Final Sale Items | Discounted prices |
Clearance Items | Clearance prices |
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